Expedia is a one-stop shop for your travel needs. It offers a variety of ways to save on airfare, hotels and car rentals. It also provides perks and upgrades for members.
But, when it comes to navigating Expedia’s finicky cancellation policies and other travel-related issues, it can become difficult for travelers to get the help they need.
Reservations
Guests who are looking to make a reservation with Expedia can use the website or mobile app to do so. They can also call in to speak with a live agent who can help them with their booking. Expedia also offers several self-service tools that allow travelers to change or cancel their trips, redeem credits and check on the status of a refund quickly and easily without having to wait for an agent to answer their questions.
When making a reservation, Expedia typically sends the guest an email that includes their itinerary and booking reference number, or confirmation code. In addition, the company may offer discounts and deals on hotels during certain times of year.
Expedia allows users to search for flights, hotels and car rental options separately or together and build a complete travel package. They can also find information about cancellation policies, which vary by location and property. Most airlines and hotel brands have flexible cancellation windows, but fees may apply.
Flight details
Expedia provides a wealth of flight information on its website. For each flight listed, you can view the exact flight route, arrival and departure times, aircraft type, number of stops, cabin class and more. Moreover, the site lets you compare upgrade prices at checkout so you can easily determine if it’s worth purchasing perks like seat selection or extra baggage allowance.
The OG OTA also features an excellent rewards program and easy-to-use search tools. However, its lack of flexible search features (limited multiple city search, for example) can make it hard to find some of the best deals on flights.
Furthermore, Expedia fares often include surcharges and fees that exceed filed fare costs, and are subject to airlines’ changing rules and restrictions. The resulting confusion and stress can quickly stamp out any savings you scored by booking through an OTA. In addition, OTAs tend to be less generous than airlines when it comes to cancelling and refunding tickets.
Baggage concerns
Talking to a person at Expedia can help ease your concerns about travel-related issues. You can reach out to Expedia by phone +1855 838 4865 (Quick connect), through live chat on the website, or via email. The specific number can vary by country, so you should check the company’s website or your booking confirmation for more information.
While navigating through Expedia’s automated options can be frustrating, it’s important to stay calm and share all of your relevant information. This will help the company resolve your issue as quickly and efficiently as possible. Moreover, be aware of scams that can occur when calling Expedia, such as phishing or social engineering. These scams often claim that you’ve won a prize from the company and ask for personal information like your name, email address, credit card numbers, or other sensitive information. To avoid these scams, you can call the company’s dedicated customer support line and speak to a live agent.
Other travel-related inquiries
If you have additional questions or concerns about your trip, Expedia customer service can assist. For example, they can help you with travel insurance, car rentals, destination services and activities, or hotel and lodging reservations. They can also answer any questions you have about the company’s privacy and security policies.
Expedia offers several self-service tools that allow travelers to change or cancel flights, redeem credits and check on the status of a refund without having to call in. You can find these tools on the company’s website and mobile app.
Expedia’s search filters indicate whether a particular accommodation allows pets or not. However, you should always contact the property directly if you have any pet-related inquiries or specific requests. The company is not responsible for bookings made with hotels that do not clearly state their pet policy. Expedia also discourages customers from providing sensitive personal information over the phone, email or social media. It recommends that you read its privacy and security policies to learn more.